Frequently Asked Questions

Answers to common inquiries about SmartLivingHub solutions

How do I integrate new devices with my existing setup?
Most SmartLivingHub devices connect via Wi-Fi or Bluetooth and can be added through the SmartLivingHub mobile app. Follow the in-app setup guide to assign devices to rooms and create custom routines that suit your lifestyle.
What smart assistants are supported?
Our devices are compatible with major voice assistants, including Amazon Alexa and Google Assistant. You can also control devices directly through the SmartLivingHub app on your smartphone or tablet.
Is professional installation required?
Many devices are designed for straightforward self-installation with step-by-step instructions. For more complex systems like integrated security cameras, professional setup services are available upon request.
Can I control my home remotely?
Yes. With the SmartLivingHub app, you can monitor and manage all connected devices from anywhere, ensuring your home is secure and comfortable even when you’re away.
How secure is the data collected by devices?
Data transmission between devices and the app is encrypted, and access controls are in place to protect your privacy. We follow industry best practices for secure storage and data handling.
What support options are available?
SmartLivingHub provides dedicated customer support through email, phone, and live chat. Our team is ready to assist with troubleshooting, setup guidance, and software updates.
How do I get technical support?
For technical assistance, reach out via the contact form on our website or call +6585745786. Our support team will guide you through any issues or questions about your smart home devices.
How do AI-driven lighting systems adapt to my daily routine?
AI-driven lighting systems learn your schedule and adjust brightness and color throughout the day, creating an environment that suits your activities. By detecting occupancy and natural light levels, the system conserves energy and enhances comfort without manual adjustments.
Can I control all my smart devices from a single platform?
Yes. With SmartLivingHub’s unified interface, you can manage lighting, climate, security, and entertainment from one dashboard. Voice commands or the mobile app allow you to execute complex routines with a single tap or spoken phrase.
What security features come with AI home devices?
Our AI security cameras offer real-time alerts and behavioral analytics. They distinguish known family members from unfamiliar faces and can alert you about unexpected movements. Secure cloud storage and encrypted communication protect your privacy.
How easy is the installation process?
Most devices are plug-and-play and integrate seamlessly with existing Wi-Fi networks. Guided setup through the SmartLivingHub app walks you through each step. For advanced configurations, our support team is ready to assist at any hour.
Do AI devices work with other brands?
SmartLivingHub supports industry standards like Zigbee, Z-Wave, and Matter, enabling interoperability with a wide range of third-party devices. You can expand your ecosystem over time without replacing your core platform.