Privacy Policy

1. Introduction

Welcome to SmartLivingHub.top ("SmartLivingHub", "we", "us", "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit and use our website and related services. By accessing SmartLivingHub.top, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following information:

• Contact Information: name, email address, phone number when you register or fill out our contact form.
• Device Information: model, operating system, unique device identifiers, and usage data related to your interaction with our smart home AI devices and online content.
• Usage Data: pages visited, time spent on each page, referral source, and other analytics data that help us improve site performance and user experience.

3. How We Use Your Information

SmartLivingHub uses collected data for the following purposes:

• To provide, operate, and maintain our website and services.
• To personalize and optimize your experience with tailored content and recommendations.
• To communicate with you, respond to inquiries, and send important updates or notifications.
• To monitor usage patterns and analyze trends to improve site functionality and device integration.

4. Cookies and Similar Technologies

We employ cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: required for core site functions, such as authentication and security.
• Performance Cookies: collect anonymous information about page visits and response times to help us improve site speed and reliability.
• Preference Cookies: remember your language or region preferences to provide a consistent experience.
• Analytics Cookies: used to understand how visitors interact with our site and to identify areas for improvement.

You may set your browser to refuse cookies or notify you when cookies are being sent. However, disabling cookies may limit certain features and functionality of SmartLivingHub.top.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Access to personal data is limited to authorized personnel who require it to fulfill their roles. We regularly review our security practices to ensure data integrity.

6. Third-Party Disclosure

We may share information with third-party service providers that perform services on our behalf, such as hosting, analytics, and marketing support. These partners are contractually obligated to protect your data and use it only for the purposes we specify. We do not sell or rent personal data to third parties for their own marketing purposes.

7. GDPR Compliance

If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). These include the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request the erasure of your personal data under certain conditions.
• Obtain a copy of your data in a structured, machine-readable format (data portability).
• Restrict or object to certain processing activities.

To exercise any of these rights, please contact us via our contact form or by email. We will respond to your request within the timeframe required by applicable law.

8. Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect or maintain personal data from anyone under 16. If you believe we have inadvertently collected such information, please contact us to request removal.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on SmartLivingHub.top with the updated effective date. Your continued use of our site constitutes acceptance of such changes.

10. Contact Information

For questions or concerns regarding this Privacy Policy, please reach out to us:

SmartLivingHub
Marina Bay Sands, 10 Bayfront Avenue,
Singapore 018956, Singapore
Business ID: S0585522A
Phone: +6585745786

You may also use our contact form for inquiries or data requests.