Terms of Service for SmartLivingHub

Effective Date: January 1, 2026

Welcome to SmartLivingHub.top. These Terms of Service govern your access to and use of SmartLivingHub.top and any related offerings provided by SmartLivingHub.

1. Acceptance of Terms

By accessing our site or engaging with our offerings, you agree to comply with these Terms. If you do not agree, please discontinue use immediately.

2. Business Information

SmartLivingHub.top
Marina Bay Sands, 10 Bayfront Avenue, Singapore 018956, Singapore
Phone: +6585745786
Business ID: S0585522A

3. Services

SmartLivingHub offers design, installation, setup, and support services for Smart Home AI Devices for Everyday Living. Detailed descriptions of each service are provided on our site.

4. Information Products

We provide digital guides, tutorials, and software that help you manage and optimize your smart home ecosystem.

5. Physical Products

We sell hardware components including sensors, controllers, cameras, and other smart devices for home automation.

6. Pricing and Payment

Payment for services, digital items, and physical products must be made in full before the commencement of work or dispatch of goods. Accepted payment methods are displayed at checkout.

7. Refund and share Policy

7.1 Services

If you wish to cancel a scheduled installation or setup service, you may request a refund of the fees paid within 7 days of booking provided that no on-site or remote work has begun. Approved reimbursements will be processed within 14 days. You may reschedule a service appointment by contacting our team via the Contact Form at least 48 hours before the original appointment time. If specialized components have been procured or work has commenced, the service is non-refundable to cover procurement and scheduling commitments.

7.2 Information Products

Digital guides and tutorials are eligible for a refund request within 14 days of purchase, provided that no more than 20% of the content has been accessed. Approved reimbursements are processed within 7 days back to the payment method used at checkout.

7.3 Physical Products

Hardware items may be shared or refunded within 30 days of delivery if they are unused, in original packaging, and accompanied by proof of purchase. Shipping expenses for sending items back are the responsibility of the customer. Once received and inspected, we will issue a refund to the original payment method within 10 days.

8. Modifications to Offerings

We reserve the right to update, modify, or discontinue any offering or feature at any time without prior notice. We will not be liable for any change, suspension, or discontinuation.

9. Limitation of Liability

To the fullest extent permitted by law, SmartLivingHub shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our site or services.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Singapore. Any disputes will be submitted to the exclusive jurisdiction of the courts of Singapore.

11. Contact Us

If you have any questions or need assistance, please reach out via our Contact Form.